ABOUT | FAQ

Thanks so much for your interest in Felicity Jane!  We are a monthly scrapbook kit club, but also produce other fun paper products that are only available in our shop. Our passion is making products to help you stay organized, celebrate the little moments and document it all. Your story is important and we'd be thrilled to be a small part of it! 

 

Interested in purchasing our kits?

There are two options for purchasing a kit from felicity jane: [both options receive the same kit contents and prices are in USD ]

  1. A one time purchase of $35.97 + shipping 
  2. Monthly subscription for $30.97 + shipping/month 

Want to know how it all works? Here are some answers to frequently asked questions: 

What does a subscription include? 

Each month you can expect a black and white striped box of paper crafting happiness delivered right to your door! The kit will include papers, stamps and embellishments , most of them exclusively designed by and for felicity jane. The details are created with love, right down to the adorable, reusable packaging! You'll also receive printables & cut files every month. 

 When are kit sneaks & reveal?

Kit sneaks will start on the 25th of each month on instagram & facebook. Full reveal is right here in the shop on the 1st.  (unless either of those dates fall on a Sunday... if so, it will happen the following day) 

 When will I be billed for my kit?

Your card will be charged at the subscription rate of $29.97 + shipping on the 25th of each month. [ all prices are in USD ]

 When does my kit ship?

Shipping starts on the 5th of the month so your kit should arrive shortly after.

 

What are your shipping prices?

Shipping is calculated at checkout based on the weight of your order and location. You can see the shipping rate before entering payment information.

Shipping policies:

As much as we wish we could hand deliver each package to make sure it arrives in a safe & timely manner, that just isn't possible. Once it leaves FJ headquarters, we are not responsible for delays, damaged packages and missing items as a result. You will receive tracking information by email when the kit ships and it becomes your responsibility to contact the USPS for resolution. 

     How do I cancel my subscription? 

    If for any reason you need to cancel your subscription, please send an email with 'cancellation' in the subject line, to hello@felicityjane.com. The cancellation will be scheduled for 30 days from the date your email is sent. Please note: If the next auto bill date of the 25th falls within that time frame you will be billed and receive one last kit.

     Shop orders:

    All orders in the shop are final purchases and may not be returned. We try to provide adequate photos and descriptions of all products to help you make the best decision when shopping FJ. Thanks for understanding. 

     

    We'd love to see what you are creating with your felicity jane products! If you feel like sharing, email a photo to hello@felicityjane.com or #felicityjane and tag @felicityjanestudio on Instagram!